Citibank customer service live person reddit. I don't make large purchases.

Citibank customer service live person reddit Or check it out in the app stores Go to citibank citibank Members Online • Livid-Setting4093. Visit r/Save3rdPartyApps to learn more. 00 per month if you don't keep the required balance amount which I believe is $1,000. UB and Citi both offer free Pesonet transfers. Promotions: I've heard Chase, Discover, Credit Unions, and even Apple Card have much better to deal with customer service. A month passes, I get a text message saying that I have a negative balance because they didn’t actually close the account, so I got charged with not meeting the minimum balance and an overdraft charge (because of the min balance Hi u/Physical_Society_415, just checking in to see if you have found the answer. It's really difficult to reach a human at this number, so I would just have the customer service representative (previous phone number) transfer me to a human >> (866) 442-7479 I have disputed with the customer service of Citibank and they initially provided a credit buffet of the same while they investigated the case. After Citi is "not good" in the sense that it's not particularly known for its customer service prowess. Over the last couple of years, the quality of their online products has been VERY bad. I've never had to contact customer service. Credit TL:DR – If you buy an item and the seller sends one that differs significantly from the description or is defective, you have the right to reject the item and require the seller to retrieve it at their expense - no matter Does citibank credit card verify customer like this? One of my citibank corporate stores credit card got stuck after approved,there is a miss unit number on the billing address as I can see now. Is there a customer service number for the US based customer service? The overseas CS is useless. I'm strictly a $700 rent and $200 grocery person. (Even though i entered my PO Box, and I can't get mail to my physical address ) No biggie, they canceled that card and would send a new one out soon. Yes, emailed these 3 (len. com serves over 100 million customers today, with the world’s fastest growing crypto app, along with the Crypto. Live chat is 9am-8pm, M-F, but I've only ever reached them via phone. 37% APY); To be eligible you must open a Citi Savings Account at a branch from April 2 Hi! I recently applied for Citi Simplicity card last Friday (October 30) but still no updates. I work at a customer service desk where i have to call other customer service desk (not the regular kind, B2B). 6(Worst): Citi I don't think anyone is going to disagree with this one, considering what I have read on this subreddit. This process will get you in contact with a live Citibank representative who should be able to answer your I’ve been getting a call from “Citibank” every 2-3 days from a recorded voice trying to refer me to a payment system for my card. Our goal is to help Redditors get answers to questions about Fidelity products and services, money movement, transfers, trading and more. Cap One has live chat if you can find it. Notionally, on average, I believe Citi and BoA are in the bottom-tier for customer service Get the Reddit app Scan this QR code to download the app now. Frozen accounts, 60+ minute phone waits and a complete disconnect internally. Should I check it instead after 2-3 days? Ugg fighting this right now! Was told replacement card would be sent express. Citi has a huge problem for me: Citi is ridiculously sensitive to fraud and its burdensome. Some people can’t understand what the person is saying because Change phone numbers, site asks to call Customer Service to receive One-Time Verification Code Recently changed the phone number associated with an account and now when I try to see the Account Information, it asks me to call their Customer Service to receive a One-Time Verification Code instead of using the new phone number. I hate resolving to CFPB but Citi (and Capital One) really is a PITA to deal with. I have been trying to call their Landline number but my calls are dropped multiple times. IMO, AmEx and U. I think the number is from Citi based on a previous post I read here. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries. Like: push 2 Hello, anyone here find that Citibank's customer service people are incomprehensible? It sounds like the people are speaking with a handkerchief over the microphone or a big piece of food in their mouths. Dial your zip code. along with a bunch of inept customers service So Citibank apparently cancelled that transaction thinking it was fraudulent. 0 coins. Sort by: support, and discover ways to help a friend or loved one who may be a victim of a scam. Subaru hit Get the Reddit app Scan this QR code to download the app now. Im my case im not a citi but uob customer but its currently impossible to enquire about any of their banking products because they literally just ghost you regarding and query or question. After you hear the automated voice, say "main menu," then say "technical assistance," then say "more options," then say "something else. ! do not get this costco citi credit card ever. since I was provided this number by a real Citi customer service agent. Basically, costco didnt want the costco card rewarding people for buying gas at Posted by u/Delicious_Tank_7203 - 2,300 votes and 229 comments In a world that seems increasingly determined to keep us apart, we’re all bound together by at least one universal experience: the frustration of talking to a real person on the phone at a They have really good customer service. I had been a loyal customer for over 35 years (personal banking) and at the time had over $50K in my accounts. You might think this is a bad thing, but actually the customer service reps working in these parts of the call center make more money and have more privileges than your average customer support TL; DR: Citibank closed my checking and savings accounts with less than 30 days’ notice and no reason given. I'm experiencing a similar problem. LSP received Forst & Sullivan’s Customer Value Leadership Award for conversational AI in financial services I don't have a local branch and do all my banking online and don't withdraw money. Their response, basically the equivalent of "Great. romero@itcmanila. That way it's clear the card got where it was supposed to go (your address), and likely wasn't intercepted. " Like you, got tired of the games and moved my money from Citi to Fidelity which sweeps to SPAXX currently yielding 5% and no funny business. I have spent 30min on the phone 6 times in the last 2 months recognizing transactions I did make, in order to get my card unlocked again. Posted by u/imastrictboss - 1 vote and no comments “Customers not in a Relationship Tier can avoid Monthly Service Fees in their Citi Checking account by making Enhanced Direct Deposits of $250 or more each month; “Citi has defined Enhanced Direct Deposits to include deposits via Zelle®” Head to our discord for live support: discord. Archived post. Citi Customer Service Reviews . Citi said ok, verification done. Recently I've added the Rewards+ (10% back on redemption), Premier (better transfer rate to Choice Hotels), and Custom Cash (5% on one category which usually ends up being live entertainment). However, Citibank blocked both transactions. I can’t even contact anyone that is American because I automatically get transferred to the outsourcing phone lines. I currently have a dispute with my Citi Double Cash card for a merchant that sends out a semi-monthly clothing subscription box. Step into a world of privilege and prestige with American Express. Chase's customer service is stateside when you have the Sapphire Reserve. At least as long as I've had my Citi (5 years?). ----- Original post June 23, 2022 Today, I called Citibank customer service (ended up being twice) to product change my Citibank Dividend Mastercard to a Citi Custom Rewards Cash card. Tried cs pero super hirap makapag reach out sa live person. I did connect to a rep via chat, but IMO, the best thing about Citi's customer service is that it's rare to need to contact them. HDFC/SBI are more stable but their customer service is pretty poor in comparison to CitiBank. Count yourself lucky this is only $100 and get out of there as fast as you can. Terrible, terrible company. Product Details New customers can earn 5. My Citi cards have been flawless by Citibank investment services issue . I have an active Citi Gold account. The AAdvantage PS card I've had for 18 years has $40,000 limit and the AAdvantage Executive I just got started with $33,000 limit. Login using your Username and Password. It was until I emailed the customer service and cc the president of SG branch Brendan Carney that they got back to me instantly the next day. I know for a fact that Citibank has an escalated complaint process where the customer mentioning litigation or going to the media, it automatically gets escalated to a team where there are timelines for them to respond internally. It was not. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. Citizenship and Immigration Services or the Federal Government of the United States. Once logged in, click on “Contact Us” on the upper right side of the page and click on “Live Chat”. First the agent asks me for all my information and then tells Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. Beefed up would be voice recognition technology which some banks actually do have! 2 months ago I withdrew all my funds from my Citibank checking account and called customer service to close it. Sign here". The Investing Nexus of Reddit. Anyone have recent issues with Citi investment? I have experienced the worst customer service ever with them. Paano po macontact Citibank? Wla pa po ung card. Not only that, they don't care at all about your impressions of their customer service. My son verified they were not his charges, he’s in CA and hasn’t traveled out of state. Their private bank and wealth services are unmatched vs capital one. I have been a Citi customer for almost five years now, and even I can't tell you why their customer service is so bad. Knowing I would never make this transaction as that's half my savings, I called Citibank customer svc 3x and got nowhere. It was driving me insane. ADMIN MOD Customer Service . How to talk to a live person at the IRS: This IRS phone number is 1 800 829 1040 The first question the automated system will as you is to choose your language. where their techs seem to have little or no training in the product and can only Call Citibank Hotline and use *2 → 3 (Products) → 0 (Operator) → 1 (Credit Cards). Did you like your position? I currently work as a customer service rep for a really big retailer so I'm hoping this opportunity will be a Tbh I really wanted to get the Citi double cash card, but poor customer service is a dealbreaker for me. I’ve had terrible luck with Citi’s customer service and fraud prevention department, they are truly awful and has caused me quite a bit of distress. My local office is Chicago. I’m Type in the name of the company you’re trying to contact and see if there’s a direct phone number you can dial to get a person, or if they offer a set of easy instructions on how to break out of Every time I've reached out in the live chat in the Citi app, the agent either doesn't respond at all or just gives a basic canned response that doesn't answer my question whatsoever. Years ago, Citibank had excellent customer service, removed disputed charges immediately, and there was no paperwork involved on my part, just the initial phone call. I travel a lot and rely on their online services, since I am rarely near a branch office. The 3CX subreddit is a volunteer run, independent, unofficial community utter nonsense trashy 1980s service by costco citi. Could even be zero depending on where you live. BOA is OKish. Dial 2. net; customerservice@itcmanila. Never spoke to a live person, just via emails. For instance, Elan requires calling and talking to a live CSR to add your card to a mobile wallet; WTF is Citi customer service? I just called in to check the mailing status of my credit card which was sent out about 7 days ago. Kinda weird that there’s another post about Citi and the first person to reply was the other person who has being posting about them. I signed up for the Simplicity card with the expectation of taking advantage of the 0% balance transfer offer for 21 months. u/pancak3d, I ran into the same issueI kept picking Citibank Credit Card and my credentials weren't going though. I know this because I cited it as the direct reason for me choosing to close my account. Citi also has a good app and network and some very good cards but lacks in the customer service dept and branches aren't as numerous as Chase, but they have ATMs in lots of Walgreens and I think Target. 00+. As a consumer, Ive diligently pursued all avenues to rectify this situation. However, instead if picking Citibank Credit Card, I searched for my specific card, L. It's absolutely terrible. I've applied for a Citi card with like 2 other cards all on the same day before, but the key difference is that they all pulled different bureaus. 1. US Bank is decent. How do you speak to a live person at the IRS? The IRS telephone number is 1-800-829-1040. Be the first to comment Citi has the worse customer service but the best credit card rewards as for as Cashback goes. Didn't realize they could pull the cash back in. I was texting my wife & I was the only person anywhere near the atm. Usually, I mash down '0,' and it'll take me right there, but this time no luck. Share Sort by: Best. I have applied for N-400 online based on 5 year LPR. thiis person's account has been deleted(for whatever reason) and so this post is harmless. Card keeps getting declined when making in-person purchases If these are places you frequent then you would have to escalate through Citi's customer service. I have been given contradictory information as to why my card has taken 4 weeks to arrive (still hasn't arrived, called today and was told to wait ANOTHER 7-10 Business Days!!!!). This sub-reddit is an english language friendly discussion forum focusing on Then like a week later I couldn’t access the funds from Citibank and I called to ask why and they said they closed my accounts. Discover has messaging. The speech by the service rep is always garbled. Right now, Citi calls me twice a day to notify me of “fraud” despite me clearing the transaction with a customer service rep over two weeks ago. This limit will be the sum of the Citi-branded Card limits and the Axis Bank aggregate limit currently offered to the customer. Here are different ways to contact Citi: LIVE CHAT : Chat with our Customer Service Officers Mondays to Fridays, from 9 AM to 8 PM. Sometimes they are so confident in their English that they say things that don’t even make sense, and I would think that most Americans would rather share their personal information with a US based representative rather than an Indonesian call center worker making Citibank is consistently misinforming their customers of their rights under the law and Visa International rules. Had an awful experience the other day. 12 votes, 33 comments. and the card I never has been received,about one month already,I call the citibank credit card customer service,they try to verify me first,first they asked me some questions about my Yup. Ive been a Citibank customer for a decade. Most probably kasi binalik na nila kay Citibank yung card because it was Jan 28 where they set the status to "MOVED OUT" pero nag aantay pa din ako reply galing sa kanila dahil mukhang nag panic na at next reply ko kasi will I’m a Citi “private bank” client and from a customer service perspective it actually seems like a disadvantage. Say “representative” until you are directed to I have worked for a large banks for over 20 years on the Commercial Finance side, including Citibank for 5 years. This process will get you in contact with a I don’t have accounts in many banks but I do noticed that over the years it gets harder and harder to reach a human customer service. Online, phone, chat, you name it. I've only done it two times now. We actually have a format to get a human on the line of the service desks where we don't have a preffered customer phone number. My customer eventually got to talk with them, and they annoyed my customer that she kept yelling at the Citi Bank CS. I have had citi checking/savings and two CCs for 4-7 years each with Citi. We maintain our values and stand in protest of Reddit's API changes. I don't make large purchases. I have more than enough money in my account to cover both comfortably. Option 1 in the media relations menu now redirects you to the main customer service line with no possibility of talking to a person. Reply unhomie • Additional . CitiBank in BGC as Customer Solution Officer . Is there a customer service number where I can speak to an American in America. Travel the globe with ease, secure sought-after items, and manage your finances with tailored solutions. Thanks for the tip! Had a 5/3rd atm keep my withdrawal years ago because I didn't grab it fast enough. But I don't want to screw things up, so I'll wait for my second Citi Custom Cash card to arrive. Once you've selected your language, do NOT choose option 1 (regarding refund info). ! Limits are fine (better than Chase, worse than AMEX). 21%) Time Updated:Apr-09 When I had this problem with Citi, I called them up and just as they were about to suggest doing the letter verification method, I asked about bank to bank verification and the customer rep said ok. Elevate your status and experience the extraordinary. This is an educational subreddit focused on scams. I've been a Citi customer ever since the Costco Citi->Amex transition. LOL Chase does not have live chat. This subreddit is not affiliated with U. Enjoy exclusive rewards, preferential pricing, and exceptional customer service, all designed to enhance your lifestyle. Or check it out in the app stores   How to Contact Citibank Customer Service? Citi Di available yung live chat nila and based dun sa flowchart ng self-service banking, walang patutunguhan na may kakausap sayo para magpabago ng delivery address. I don't often need customer service though. S/O and I have one each CCC cards for a couple of years now, never had any problems, never had to deal with customer service. Comcast 800-266-2278 Customer service, but an IVR wants your number first. Citi Hello. Or check it out in the app stores "How to Speak to a Live Person: Call 800-756-7047 and you will get an automated voice system. I have been a long time Citi customer. Here's how to do it: Dial 800-463-3339 for customer service. a world of privilege and prestige with American IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. obviously this is a request to do something nefarious. Hello! Thinking of opening the Citi custom cash, but have read some stories here of how terrible their customer service is relating to fraud protection. I’ve read too many horror stories about Citi on this sub/online for me to trust them. I already have another Citi Custom Rewards cash card I got in Citibank customer service is horrendous. We are all used to great customer service from Costco so So this usually works for me 9 times out of 10. Walang Instapay si Citi. How’s life and management with citi. com; courier@itcmanila. " That is the only way I got through to an actual person. There is tons of long messages and buttons to press, and still might get to a “dead end” where I have to re-call them back. Wouldn't get to use it before I leave so that bums me out a bit. Working at Best Buy, I would often call citi bank as their credit card was managed by them. Wish you luck! Is there customer service good? Advertisement Coins. “Customer is always right” is not the global standard for customer service. The funny thing is that this is not a card I use for purchases. The charges ranged from airline tickets to in person transactions at restaurants. You are unlucky. ” from AI Breakthrough, which recognizes top companies, technologies, and products in the global artificial intelligence market. Bill Payments: Existing Citi credit card customers shall use "UnionBank" or "Union Bank of the Philippines" as the biller name for Citi branded credit cards AFTER March 22, 2024. com is the best place to buy, sell, and pay with crypto. Citi has live chat. I don’t owe them any money, I’m up to date on all payments. A few lazy workers but I imagine that is to be found within all customer service companies I want to share my frustration with the customer service experience I encountered while dealing with Citi credit card department. 1st step (6/6/21): Called general customer service who usually tried to forward me to the fraud department >> (877) 601-8029 2nd step: Called the fraud department. Please read the rules: https Amex is supposed to have great customer service but they screwed me when I had a similar problem with a merchant. LivePerson’s Maven conversational AI platform won “Best AI-based Solution for Customer Service. Oh, and ATM fees are refunded on the last day of each month. Share Add a Comment. Crypto. I called in the first few times just to make sure things were ok. I only wanted $1600, but they rep never asked. Across all channels. There’s definitely been an uptick in Citi bank posts, and I will say dealing with their fraud department is the worst experience ever but I still use the Citi trifecta cause they’re great cards lol, it’s my risk I suppose but don’t get ahead of yourself, Citibank is a 100 billion dollar company, this sub can’t do anything about The new Citi Custom Cash Card automatically rewards you for what you spend the most on plus offers a welcome bonus of $200 after spending $750 within 3 months. I called the number on the paper ( 1-877-839-7935) and got a man with a foreign accent. I'm trying to check the status of my credit freeze, the Experian sort of put me in a feedback loop where I can never each a human being. 4%)| SPY:517. They seem to treat credit cards like Russian roulettes, rather than an Get the Reddit app Scan this QR code to download the app now. Been a elite member and spent over 20k with them last year and after this im just going to order from amazon seems like their customer service is miles better. In early March, I signed into my online Citibank account and saw message alerts on each of my accounts. 10 times more complaints. S. They have terrible customer service and keep saying they can’t give me further information due to confidentiality reasons. all the research that i had done before getting a credit card said that citi has terrible customer Its been a nightmare dealing with Citibank customer service. However, I haven't had a problem with them. Given the alternatives - Axis Bank is not the worst. 00% promotional interest rate for up to three months (1. com) and their courier email replied. then all back 15 minutes later and get a completely opposite answer. Any tips on getting a card overnighted? I use it for club access as well as business expenses. View community ranking In the Top 1% of largest communities on Reddit. This is why there are. I already have a CC with BDO. I would use it to hold money when taking advantage of the occasional balance transfer offer. Speaking with their customer service and staff, they were most of the time useful. Citi credit card customers will be able to register their Citi credit card number in the UnionBank app after their advisory to do so. I call back less than 10 mins later CSR #2: oh it seems fine, but our system is down But this is strictly based on the rewards. Citi is good for rewards if you have no problems but fraud detection and customer service is subpar. Has anyone had an experience calling them with this number 02 8432 3892? Getting harder and harder to actually speak with a real person at Fed Ex. Out of the three bureaus that Citi could have pulled, they pulled the same bureau that Chase pulled for your CFF. Really wished I applied for the chase freedom flex instead lol. Citi Libre pala tawag sa citibank gamit viber basta may net ka HAHAHA gumastos pa ako ng halagang 100 pra matawagan sila😂 Rate UP Profs on Reddit! Share experiences of your professors from all throughout the University of the Philippines system. g. That's so strange. Once you get to the menu, press 5 for more options, then say 'operator,' then say whatever request you're trying to get, and they will connect you to a live person. almost every upgrade or update has some bug that requires a call to their support line. Suddenly on a completely unrelated new card I'm a crazy high risk. When the person on the line answered, I told them I'm just trying to reach tech support and I don't want a gift card. They're always quick to pick up the phone, knowledgeable and helpful. By the time Citi Savings become UB Savings, they will probably add an Instapay fee of 10. Citibank's Online Banking and customer service is some of the most antiquated garbage ever. The first time the support person didn't do anything to deal with the locked card, they just went through the steps of approving linking to Apple Pay over the phone, which apparently involves waiting a week for a code to come in the mail. The people who have issues are a small subset of any bank (and every bank). Just saying. There was one time last year where the rep accidently cashed out all of my $2200 worth of TY points. Or, use a different card for those places. 5/3rd credited my account until the tech "checked" it & they then withdrew the money from my account. The support team sends from one person to the next and to the next and all of a sudden I'm back to where I started with the first person. I'll update this post if I find a solution. The custom cash for 5% on groceries is amazing but I don't ever want to call them. WF is trash and opened accounts for customers without their consent to appear like they were doing well. Apple Card Goldman is nice because i can text the dispute form to customer service. 30% to 1. Please let me know if you ever find the human phone number. 69 QQQ:440. I wouldn't have known if not for their Facebook ad comments section. I should have googled Citi bank before transferring over any sort of money because I am apparently not the only person who has been wronged by this bank. Their exchange rates for cash are very good too. Citi also likes to freeze accounts and then withhold your money. Fifth third is a PITA with everything so I am definitely looking for better options now. He said citi was willing to do 4% back at every gas station, but costco had negotiated that for citi to have the costco card, they had to exclude the bonus for costco competitors. ! stay away feom this card. Do you guys think they will call again? I want to agree that Citi has the worst customer service. UB Customer Service Nagkukwentuhan HAHAHAHAHA r/SeattleWA is the active Reddit community for Seattle, Washington and the Puget Sound area! Do you want lively open discussions, upcoming events, local artist creations Haha thanks for the followup! Did you have to speak to customer service? Unless you have a landline phone you'll probably wait 10 days for verification mail to arrive. Bank have the best customer service among the major leaguers. 5. Now I’ve got 3 flights this week and no CC. ! most horrible service these people has and yes we will be closing this account after all verifications. So I spent 10 minutes on the customer service line trying to get a live person. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. Biometrics was scheduled on 09/21/2020 and Posted by u/TopicExpert - 14 votes and 42 comments With Citi, I always receive my SOA every 29th of the month pero since they migrated to UB wala pa ako narereceive na SOA for March. ADMIN MOD Anyone worked for Citi Bank customer service? Companies Hi, I'd just like to know about your experience. Open comment sort options me the card and I’m calling you as the letter states so why not just take my SSN as proof or let me do something in person at a Citi branch?! I really needed the money Let me just say that calling customer service directly through citi/chase is a complete waste of time. Point to Citi, but not as impactful as grocery and restaurants. But otherwise citi has an advantage of being international, which is why I still have accounts there. I just want to ask BPO employees currently employed with citi in bgc. (or say NO) It will ask about The customer service person then asked him about several other charges in AZ, Maryland, London, all within a 3 day period, totaling close to $2k. I had waited more than 80 days and spent tons of hours working with Citibank trying to get my money back, but ended up being put into a hopeless position as where I am now. That said, I haven't found Citi's customer service to be materially worse than many other big banks, Chase included. U. Nobody beats their customer service,convenience etc. When I call my bank the audio quality is always super bad. I gave them the credit card number to my Chase card, Citi called Chase and Chase said I'm cool. Nagkaproblema kasi ako sa address. General BPO Discussion Hey guys! I just want to ask BPO employees currently employed with citi in bgc. So when you travel, you can take out cash from an ATM instead of trying to exchange cash in the airport. Used the robots, waited 15 minutes and hung up myself. 3CX is a popular Windows or Linux VOIP based PBX (on-prem, hosted or cloud) that works with many IP phones and SIP providers. A lot of times, I could hear them mute their mic or would forget to mute and talk in another language to another person. A few weeks back I closed all of my checking and savings accounts at other banks and promptly moved to one of my local credit unions. Question The customer service is trash, how long does it typically take on hold to speak to a representative? Share Add a Comment. Gas - advantage Citi, this will likely be a quarterly category on the Flex though. Calling Citibank customer service is a hard part. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Citi Bank customer service has been Citi has 10 times more retail customers than CO has. Settled uneventfully a month ago. Nag iba na kase ung options. with only 3% getting a Customer Service Rep Congress approved a budget to provide a 60% “Level of Service” (6/10 calls to a CSR would be answered) Reddit's home for tax geeks and taxpayers! News, discussion, policy, and law relating to any tax Amex has live chat. Tried to download rin the statement in UB App pero not available daw. Today I got a call from 0279765760 but I wasn't able to answer. citibank Members Online • Unhappy_Chile_1957. Every time I contact them it seems like no one there knows what's going on. If you have actual money CITI is even better. Was by far the worst customer service as it seems the workers have no clue what they are doing besides helping you with stuff u can already do yourself online. It offers peer-to-peer money transfer, bitcoin and stock exchange, bitcoin on-chain and lightning wallet, personalised debit card, savings account, short term lending and other services. Direct TV 800-347-3288 0 repeatedly Dish Network 800-333-3474 0 during menu Sirius 888 539-7474 0 TiVo 877-367-8486 Say "Live Agent" Xm Radio 800-998-7900 Direct to human! 114 companies as of Wed, 07-Dec-2005 21:03 CST Yup similar issue with my friend whos citi credit card was cancelled years ago and was being asked to pay late payment + interest. And for me even $1000 is a large purchase. Or check it out in the app stores Citibank Customer Service . a different card for those places. 42(-0. The company has done a remarkable job in creating a system that totally insulated themselves from their annoying customers. Ended up talking to a live person in fraud department just to confirm the exact date my CC was opened 😂 Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. I have a very difficult time getting through the automated nonsense telephone banking service to a live person with Citibank USA. Their Customer Service is poorly trained, which makes the call needlessly long and speak broken English. Or check it out in the app stores Go to citibank r/citibank. Additionally, any advice found here IS NOT legal advice. LIVE CHAT for account-related concerns through Citibank Online. I started with the Double Cash, then the Diamond Preferred. Premium Powerups Explore Gaming. They are absolutely terrible. If you have questions about your services, we're here to answer them. L. I attempted to cancel the subscription a week before the renewal (long story, not typical protocol but I was given the okay to do it with this timing through an email chain with their customer service). (or speak it) It will ask about privacy policy. I wouldn't say Citi is a scam. Customer service has been fine for me, about as good as Chase but behind AMEX. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. Citibank credit card customer service has been nothing short of horrible. After being shuttled around their robotic answering “service” for two days and always finding myself back at square one, I will relegate their card to “Do Not Use”. Agents haven’t been able to figure it out so the ticket just lives on and on. gg/jobs Members Online • ShannyDawn98. Over the course of the 4 months I probably called Citibank like 40 times and went to two different branches where I live and spoke with every department - fraud, customer service, checking/savings personal banking etc. As a result, I only call those numbers when I want to talk to customer service--regardless of the card I'm actually calling about. Many back and forth with Citibank customer service side who pushed the blame to the fraud department got us no where. I'll call customer service and get one answer. On Feb 9 I called because it was not fixed and they told me that they would need 7-10 days from Feb 4 to start an investigation. The only time I had a bad experience with Citi was when I had a technical problem with their site and had to call back 3 or 4 times before getting a rep who knew how to help me. Citi To talk to Citibank customer service, call (888) 248-4226 and then enter your account, Social Security, or tax payer ID number. Some people seem to have fine experiences with Citi's customer service, but some people absolutely do not. Get the Reddit app Scan this QR code to download the app now. Tried to evade the robots and they hung up on me. Today on LIE 495W near CIP. I know that there are horror stories with every issuer out there, but was wondering if I got so sick of Citi "customer service"/fraud department I paid off my balance and locked the card (and yes I was issued a new card several times to no avail before doing this). Seriously, transfer me to department some hours before it opens? I love "if it takes long" part the most. Poor products: - To file a complaint with Citibank Credit Card, you can follow these steps: Contact Citibank Credit Card support: 07879-084528 If you're certain that the payment location is incorrect, reach out to Citibank Credit Card customer support. Apple Card/Goldman Sachs which was recently added to my arensal, I only had a 10 second wait. ADMIN MOD Customer Service Audio . Actually most banks have out of band authentication and/or a pin that helps identify the customer. Valheim and it varies from person to person. I also just received a Pin number with my Maiden name and address, off by one number. Still unable to pay bills. ADMIN MOD CITI customer service strikes again . That’s not really beefed up but a standard. 00 per transaction. Their customer service is notoriously Fast forward 10 days, haven't received it, called customer service and they apparently had my wrong physical address on file. 53|BTC:68842. - Phone tree is confusing. Do To talk to Citibank customer service, call (888) 248-4226 and then enter your account, Social Security, or tax payer ID number. 😔 BEWARE: BDO customer service asking for OTP (elaborate phishing scam) 4. Whole story - I paid a photographer via credit card (Citi) for $660 in August of 2023 for a photography session. Some people complain that the reps are not very helpful. Citi Bank Credit Card Customer DISservice. Or check it out in the app stores   Go to citibank r/citibank. r/citibank. So frustrating. They said that they do not have my info because Citibank doesn't give out personal info without their customer's consent. I called Air21 customer service. Most foreign banks and private banks are not doing well financially. Also have a Citi Double, had a fraudulent charge 3 months ago. There's just few in-person locations outside of cities. This isn't a huge amount of spend per month for a lot of households though. LSP received Frost & Sullivan’s Customer Value Leadership Award for conversational AI in financial services Citi was about 2 minutes for me even though their customer service is dogshit. The "0" part is not explicitly stated when you dial in but it works. People won’t call banks unless they have 20-30 mins free time to resolve their Citibank customer service . The only way to reach customer service is calling or visiting a branch. Citi Credit Card support has been absolutely terrible . Which is why you see them the most. I can’t get help through the normal channels because they have to refer me to my private banking “team” and my experience has been Here is how to speak to a real person when calling USPS customer service. at a supermarket. They can help investigate the issue further and provide guidance on how to resolve it. Choose 2 for "personal income tax" instead. I offered to give them my contact info but they just insisted that I just have Citibank request for redelivery. The call quality is terrible, combined with the fact that the employees aren't native English speakers In terms of Credit Limits, post-migration, Axis Bank says it will grant a single aggregate credit limit across all Citi-branded Credit Card(s) and Axis Bank Credit Cards held by the customer. Citi Bank Customer Service What in the actual f****? I called to see if they offer savings goals/buckets within in their accounts and spoke to four different people who just kept parroting back to me the same sentences over and over without answer my I need help as Citi recently reversed my chargeback in favor of the merchant. Next, press 1 for "forms, tax history, or payment. Ang hassle. I called them 3 times!! Customer Service Rep (CSR) #1: no blocks on your account everything seems fine. Cash App is a financial services application available in the US. i saw another guy on reditt who had complained about the same verification nonsense sending letters. ) Call 611 or 800-922-0204 2. This seems to be slightly more difficult as it was for a service rather than object. . Poor customer service: - There are no live chat and secure message functionalities. I tried calling the customer service number, but that only allowed certain functions and did not seem to have an option to connect to a live representative. citibank Members Online • throwawaythisplz9000. ETH:3505. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Travel - It's heavily tilted in Chase's favor for a whole host of reasons. On Feb 4 my initial phone call to Citibank I was told it would be fixed in 24 hours. HSBC has live chat. Citi is the worst. Citi didn’t put this stipulation in their application. Out of all I think Amex and DC might have the best CS with Cap One and Citi being the worse. As another person said below, try to think hard if you bought anything related on that day, as some merchants do use a different transaction description from the actual merchant name which is The additional 2 years of warranty beyond the 2 years offered by Costco Concierge Services is a Citi cardholder benefit (and actually applies to things not purchased at Costco too), which is administered by Citibank (or, well, Virginia Surety Company, an insurance vendor of Citi's). Dial 1-800-ASK-USPS (1-800-275-8777) It will ask for your zip. As an official Fidelity customer care channel, our community is the best way to get help on Reddit with your questions about investing with Fidelity – directly from Fidelity Associates. Bean Mastercard (which technically is a Citibank card), and a whole separate item appeared exclusive to that specific Citi card. Members Online. com Visa Card — the world’s most widely available crypto card, Good advice for all new cards but practically a rule for Citi: make sure your first transaction is local and in-person, e. Now I just keep a nominal amount in Citi, have an ACH transfer setup monthly for $250 which avoids any monthly accounts fees - just so I have access to a local bank if I ever need some in-person service. Tired of the Phillapine call center where they read off a A basic Checking account from Citibank cost $12. ) After it asks for your number, don't say anything and hit 0 # And in some cases swearing at the automated system will actually take you to a call center or part of a call center where they handle irate customers. Also, if you live far from a citi branch (there's only a few; i literally met people driving from 6 hours because they had to go into the branch to try and solve the exact problem I was having) I would say to just save your time and read below Welcome to r/scams. Same with Amex--I get offshore customer service if I call on the Gold card; but I get stateside customer service on the Bonvoy Brilliant card. yzdrvh ipdj wmynj kcqzgm mblq hmdr kqzhxj qjxwu pltmh mkil